Peach State Plumbing
stacks 374 reviews. Buys the map pack.
Atlanta plumber with 38 lifetime Google reviews competing against shops with 600+. Knew reviews drove map-pack ranking but never had time to ask. We turned the asking on, and the Reputation desk handled every reply. 374 new reviews in 8 months.
- Plumbing · residential
- ATL metro + 4 surrounding counties
- Bundle + Reputation desk
- 8 months
- T/01Week 0Review request audit
Found they were asking ~5% of customers for reviews, with no follow-up. Mostly via email no one read.
- T/02Week 1Auto-text live
Every closed job triggers an SMS within 4 hours: "how'd we do? one tap to leave a Google review." First week: 23 new reviews.
- T/03Month 2Reputation desk on
Our team began replying to every review within 24 hours. Negative reviews escalated to owner with a draft response.
- T/04Month 5Map pack lift
Crossed into #1 for primary keyword in their core zip. Two more zips followed by month 7.
- T/05Month 8Compounding
Reviews now generating 2× the lead volume of paid ads they ran prior. Cancelled the Angi subscription.
"We always knew reviews mattered. We never had time. Now we don't have to think about it — every customer gets asked, every reply gets handled. The map pack came as a bonus."
See if your shop fits the next file.
Twenty-minute demo. We'll show you the system live on a fake call to your business and tell you straight whether the bundle would move the needle.