Privacy Policy

JobsiteRank LLC, a California limited liability company (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting personal and business information collected in connection with our websites, software-enabled services, communication systems, CRM systems, automations, messaging services, and related business services (collectively, the “Services”).

This Privacy Policy explains how we collect, use, disclose, store, and protect information in connection with the Services.

By accessing or using the Services, you acknowledge and agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect information including, without limitation:

1.1 Business Information

• business name,
• business address,
• business phone number,
• business email address,
• website information,
• service area information,
• and related business details.

1.2 Account & Contact Information

• names,
• phone numbers,
• email addresses,
• login credentials,
• billing information,
• payment-related information,
• and communication preferences.

1.3 Customer & Communication Data

• customer contact information,
• messaging activity,
• call-related information,
• communication records,
• CRM records,
• review request activity,
• customer interaction data,
• and related communication information processed through the Services.

1.4 Technical Information

• IP addresses,
• browser information,
• device information,
• operating system information,
• usage activity,
• cookies,
• analytics data,
• and related technical information.

2. How We Use Information

We may use collected information to:

• provide and operate the Services,
• manage subscriptions,
• process payments,
• configure websites and automations,
• facilitate messaging functionality,
• facilitate communication systems,
• provide customer support,
• manage onboarding,
• improve systems and workflows,
• monitor usage,
• maintain platform security,
• comply with legal obligations,
• communicate with users,
• and operate our business.

3. Communications & Messaging

Our Services may include:

• SMS messaging,
• automated communications,
• missed-call text-back functionality,
• review request messaging,
• customer follow-up messaging,
• CRM messaging,
• and related communication services.

Users are solely responsible for ensuring that all communications conducted through the Services comply with applicable:

• telecommunications laws,
• privacy laws,
• anti-spam laws,
• carrier requirements,
• and messaging regulations.

Message delivery is not guaranteed and may be affected by third-party carriers, telecommunications providers, filtering systems, platform restrictions, or other factors outside Company’s control.

3.1 SMS Consent

Company provides technology, automation, CRM, communication, and messaging services that may facilitate SMS communications, automated messaging, missed-call text-back communications, review requests, customer follow-ups, appointment reminders, and other communications on behalf of Client.

Company does not independently obtain, manage, verify, or maintain customer consent for communications conducted by Client through the Services.

Client is solely responsible for obtaining, maintaining, documenting, and managing all legally required consents, opt-ins, permissions, notices, disclosures, and authorizations necessary for communications conducted through the Services.

Client represents and warrants that all customer contact information uploaded, imported, provided, or utilized through the Services has been lawfully obtained and may lawfully be contacted.

Company acts solely as a technology and service provider and shall not be responsible for Client's compliance with applicable telecommunications laws, privacy laws, anti-spam laws, carrier requirements, messaging regulations, or customer consent requirements.

4. California Privacy Rights

California residents may have certain privacy rights under applicable California privacy laws, including rights relating to access, correction, deletion, and information regarding personal information collected, used, disclosed, or shared.

Requests relating to privacy rights may be submitted using the contact information provided in this Privacy Policy. Company may verify the identity of the requesting individual before responding to any request.

Company may retain information where permitted or required by law, necessary to complete transactions, enforce agreements, comply with legal obligations, protect security, prevent fraud, resolve disputes, or otherwise operate its business.

Company does not sell personal information for monetary compensation and does not share personal information for cross-context behavioral advertising purposes.

5. Sharing of Information

We may share information with:

• payment processors,
• telecommunications providers,
• messaging providers,
• hosting providers,
• CRM providers,
• software vendors,
• analytics providers,
• cloud service providers,
• contractors,
• affiliates,
• service providers,
• legal authorities,
• or other third parties as reasonably necessary to provide the Services, operate our business, comply with legal obligations, enforce our agreements, protect our rights, or maintain the security and functionality of the Services.

Payment Processing

Payments for the Services are processed by third-party payment processors, including Stripe. Company does not store full payment card numbers, card security codes (CVV/CVC), or complete payment credentials on its own systems. Payment information submitted in connection with the Services is processed and stored by the applicable payment processor in accordance with its own privacy, security, and compliance practices.

Business Customer Data

In many cases, Company processes customer, lead, contact, communication, messaging, review-related, and CRM-related information on behalf of Client in connection with the Services. Client remains responsible for the legality, accuracy, collection, use, and disclosure of such information and for obtaining any permissions, consents, notices, or authorizations required by applicable law.

6. Third-Party Providers & Platforms

Our Services may rely upon third-party systems including:

• payment processors,
• telecommunications carriers,
• hosting providers,
• messaging providers,
• search engines,
• CRM systems,
• APIs,
• cloud providers,
• directory platforms,
• software integrations,
• and related third-party services.

We are not responsible for the privacy practices, security practices, availability, actions, or policies of third-party providers or external platforms.

Users may also be subject to separate third-party:

• terms of service,
• privacy policies,
• carrier requirements,
• and platform policies.

7. Data Storage & Security

We utilize commercially reasonable measures intended to help protect information from unauthorized access, misuse, disclosure, alteration, or destruction.

However:

• no system is completely secure,
• internet transmissions are inherently vulnerable,
• and cybersecurity incidents may occur despite reasonable safeguards.

Accordingly, we cannot guarantee absolute security of any information, communication, platform, or data storage environment.

8. Cookies & Analytics

Our websites and systems may use:

• cookies,
• tracking technologies,
• analytics tools,
• session technologies,
• and related technologies

to improve functionality, analyze usage, enhance user experience, and operate the Services.

Users may modify browser settings to limit certain cookie functionality, although portions of the Services may not function properly if cookies are disabled.

9. Data Retention

We may retain information for:

• operational purposes,
• billing purposes,
• legal obligations,
• dispute resolution,
• enforcement purposes,
• compliance purposes,
• security purposes,
• and business operations.

We reserve the right to archive, anonymize, retain, restrict, or delete information at our discretion subject to applicable law.

10. User Rights

Depending upon applicable laws, users may have rights relating to:

• access to information,
• correction of inaccurate information,
• deletion requests,
• communication preferences,
• and privacy-related requests.

Requests may be submitted using Company’s designated contact channels.

We reserve the right to verify requests and retain information where legally permitted or operationally necessary.

11. Third-Party Links

Our Services may contain links to third-party websites, platforms, or services.

We are not responsible for:

• third-party content,
• privacy practices,
• policies,
• availability,
• or actions of external websites or services.

Accessing third-party platforms is done at the user’s own risk.

12. Children’s Privacy

The Services are intended primarily for business users and business-related communications and are not directed toward children under the age of 13.

We do not knowingly collect personal information from children under 13.

13. Policy Updates

We reserve the right to modify, update, amend, or replace this Privacy Policy at any time.

Updated versions may become effective upon:

• posting to our website,
• electronic notification,
• account notification,
• or continued use of the Services.

Continued use of the Services following updates constitutes acceptance of the revised Privacy Policy.

14. Severability

If any provision of this Privacy Policy is determined to be invalid, illegal, or unenforceable, the remaining provisions shall remain in full force and effect.

15. Contact Information

JobsiteRank LLC

Email: hello@jobsiterank.com
Website: jobsiterank.com